faq's

GENERAL

- When is the festival?

WAGF 2019 runs 5pm Friday 11th October 2019 - 7.30pm Sunday 13th October 2019

- When does the festival schedule come out?

August - stay tuned!

- Where is it and how do i get There?

The festival will be held in Margaret River, in the state's South West region, a scenic 3hr drive south of Perth city via State Route 2. For more info on getting here, see HERE

- Where Can I Stay?

Margaret River has plenty of accommodation options both in town and throughout the wider region - check out our list of choice places to stay HERE.

- Where Can I park?

3hr parking for the Main Exhibition at Margaret River HEART is available at the front and rear of the building, though if you intend to stay in town we recommend you take your feet to the streets and make the most of the many events all within close walking distance of each other in central Margaret River. Alternatively, each venue has its own parking facilities as usual, though if you intend to drink we ask that you make a plan beforehand. Information can be found on local taxi services below.

- Does Margaret River have a taxi service?

Yes, you can call Margaret River Taxi Service on (08) 9757 3444 - see HERE for more info.

- What disabled facilities are there at the festival?

All of the venues have wheelchair access, and most have disabled parking options along with disabled toilet facilities. Margaret River HEART has all three. For seated performances, please contact us with details and we'll make sure to reserve you an easily accessible seat. Any Q's, don't hesitate to ask.

- Is this a family friendly event?

Yes - all ages welcome! We're all about inspiring the next generation of pickers and pluckers, and we've made the festival as accessible and welcoming as possible to facilitate this. There are plenty of free events, and paid events are free to kids 12 and under provided they have a parent with a festival pass as they will need to be supervised at all times. Many of the festival venues also have playgrounds and fun stuff to keep the kids happy, though some become strictly 18+ after a certain time, so if you intend to be out into the evening please contact the venue beforehand to be sure. Youth (13-17 years) also need to be accompanied by a parent/carer in our licensed venues. Please keep in mind that there may be some language or performances you may consider unsuitable for children due to some artists' freedom of expression.

- Are there food options?

Yes, you can find plenty of incredible options at all the festival venues, or a short walk along the main street if you want even more choice.

- Can I bring my dog?

No, sorry. Beerfarm are the only festival venue who allow dogs.

- Can I volunteer at the festival?

Yes! Submit an application to volunteer HERE.

- Can I use EFTPOS?

Yes, all of the festival venues take card.

- Where can I find an atm?

If you need or prefer cash, many of the venues have an ATM on site, and there are a number of ATMs on the main street of Margaret River (Bussell Hwy), marked out on the festival map in your program.

Tickets

- How can I buy a Festival Pass?

Follow the ticket link HERE

- How much do Passes cost?

We offer three ticket releases: more info HERE

- How CAN I REGISTER FOR THE EVENTS I WISH TO ATTEND?

If you've purchased a festival pass, you can register for events via http://wagf2019.eventbrite.com. Check out our info page HERE for more info on how to register.

- Do i need to buy passes for my children?

Children (12 years and under) get free admission to all festival events (provided you have a valid festival pass) but need to be under adult supervision at all times. Some venues are strictly 18+ after a certain time; if you intend to be out in the evening please contact the venue beforehand to be sure. If you intend to bring your child for a workshop, please make note of this during the registration process. Workshops are free for U13's to attend, provided a parent guardian holds a festival pass or single ticket to the workshop and registers for the event (info here). Passes for 13-17's are standard price.

- Where can I pick up my Pass from?

You can find the friendly festival team waiting for you with your lanyard, wristband and pass pack at the Festival Info Centre, located in the foyer of Margaret River HEART, 51 Wallcliffe Rd, Margaret River (TIP: it's right next to the main exhibition so you can't miss it!). Passes will be available for collection at the exhibition opening on Friday night from 6pm, and from 9am-5pm Saturday & Sunday.

- Can I buy tickets at the event?

If there are single event tickets remaining you can purchase these over the weekend at the Festival Info Centre, located in the foyer of Margaret River HEART.

- Can I buy a day pass?

Not this year, but you can still easily get your money's worth from a Festival Pass in a single day as opposed to buying single tickets to events, depending on how many and what kind of events you attend.

- When does the festival schedule come out?

August - stay tuned!

- What does a festival pass get me?

You'll have access to all festival events over the weekend as long as you have your wristband and photo ID. It also gets you first acces to registering for the events you wish to attend so you don't miss out! Make sure to read the important information regarding passes, along with Terms & Conditions.

- Will I receive a physical ticket?

No. Your ticket will be sent to you via email once the booking process has been completed. To save paper we encourage that you save this to your phone/tablet to show event staff when you arrive to collect your pass.

- i've lost my ticket!

If you can't find your confirmation email with enclosed ticket, email us at hello@stringsattachedfestival.com.au and we'll resend it to you. Make sure you put in your correct email as we'll also use this to send you a link to the registration portal when it opens.

- I've Lost my lanyard!

Never fear - all pass holders also receive a wristband to wear. You'll be able to get into all events (see HERE for info regarding registration) with your wristband and photo ID, however you won't be able to get in without your wristband, so be sure to keep it on for the weekend!

- Can I bring my booking confirmation on my smartphone or tablet?

Yes, just make sure your device is readable (eg. cracked screens, charged).

- Do you offer concession price passes?

Sorry we don’t. We keep our ticket prices as affordable as possible along with offering plenty of free events as part of the festival program. Sign up to our mailing list for first access to Early Release tickets, which are cheaper.

Need Help?

Contact us

© 2019 Strings Attached Guitar Festival

Images © David Dare Parker & Martine Perret

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